Welcome to www.llicrodroivid.com.
Definition and scope
How we collect and use your personal information
LLICRODROIVID provides you with convenient e-commerce trading platform services. In order to achieve service delivery, we will mainly collect, use, share, and store your personal information based on the following requirements.
Order and transaction fulfillment: You must provide information such as the recipient, delivery address, contact number, etc. so that we can help you complete the transaction smoothly and ensure the security of your transaction.
Customer service and dispute resolution: In order to provide you with customer service or dispute resolution services, we need to collect and process the necessary information from you to verify your identity, reply to you, and verify the quality of service provided by our service personnel.
Security: To protect your account and transaction security, we may need to collect and process your device information and log information. We will also use this information to prevent the occurrence of various illegal acts or the infringement of the legitimate rights and interests of other subjects.
Extras: We offer many extras that allow you to shop, rate, share, save images, and communicate with customer service. For example, we use your location to recommend products or services available in your area, which you can use or opt out of if you wish.
Most of the above personal information is provided to us voluntarily by you, some are obtained by us through cookies, SDK, and other similar technologies when you use our products and/or services, and some are obtained indirectly from third parties.
You can exercise your right to specific processing of your personal data at any time. The following is a general description of these rights and how to exercise them:
Access and change your data: You can access your personal data and request the correction, change, or additional information. We will provide you with a copy of the data we hold if you wish.
Withdraw your consent: You can choose not to have your personal data processed by us for marketing purposes at any time. In this regard, please note that marketing activities refer to sending promotional and commercial communications as well as conducting market research and satisfaction surveys in order to improve our services. Upon receipt of your request, we will immediately stop processing your personal data within this consent form, while continuing to process those personal data that do not belong to or allow us to process in accordance with current regulations.
Object to the processing of your data: You can object to the processing of your personal data based on our legitimate interests at any time, stating the reasons for your objection; we will review these reasons before accepting your request.
Date of erasure of you: You may request the erasure of your personal data in cases provided for by current law. After receiving and reviewing your request, we will immediately stop processing and delete your personal data if the request is legitimate.
Restriction of processing your personal data: In this case, we will continue to store your personal data without processing it, unless there are other requirements or exceptions provided by law. When you contest the accuracy of your personal data, if such processing is proven to be unlawful but you object to the erasure of your data, when your data no longer needs to be processed but you need it to establish, exercise, or defend legality processing of a claim can be restricted, and when you object to processing, pending verification of the reasons for your request.
You can exercise the above-mentioned rights by accessing your customer account, writing to our customer service, or writing to the address of the data controller.
How to manage your information
You can manage your personal data in various ways, such as direct access in the personal center, correction, addition, and deletion of your personal data, and termination of your account. If you have problems managing your personal information, you can also contact us using the contact form below and we will respond to your query within 15 days. But please also understand that due to compliance with legal and regulatory obligations or the necessity of our provision of services, we may not be able to fully meet your requirements.
Protection of personal data of minors